We’re here to help
Contact
Have a question about a product, an order, or a return? Send us a note and we’ll respond as soon as possible.
Email us
Fastest way to reach us — we respond ASAP.
info@joiex.ca
Shipping
Free discreet shipping on orders over $150 in the US & Canada. International orders shipped with freight calculated per destination.
Returns
Sealed, unused items within 30 days. All returns must be pre-approved — email us for a return authorization.
Made in Canada
All JOIEX products are made and packed in Canada.